My original (and first EVER) cell phone, which we purchased in September of 2008 died. It's a Red Razor, and the pin holding the top and bottom together fell out one day. Ryan took it in and my sweet secretary at work got me a loaner phone from her mom over two hours away so I would have a phone while a refurbished phone was sent to me. No biggie. I can handle a few days without all my info on my phone.
WRONG!
A week later refurbished phone numero uno arrived, and my sweet husband took it in to get all my info switched over from the dead phone, with the kids in tow. Sweet. I am connected to the world again.
WRONG!
Refurbished phone numero uno had a key pad that DID NOT WORK, which made dialing any numbers, finding a contact so I could just call from Ryan's phone, or texting virtually impossible. No, just impossible. After two days of that nonsense, my sweet husband took it in and we started the process over. Great. I'm going to have a new phone.
WRONG!
Even though the manufacturer's warranty was not expired, they sent me refurbished phone numero dos. Okay. I can deal with that. Now I have a phone that works, I can call all my scouts and their mommies and tell them what the plan for den meeting is.
WRONG!
Key number "6" in addition to letters "m, n, & o", which are kindof an integral part of the alphabet and perhaps the most frequent letters next to "e" and "r, s, t, & l" did NOT WORK.
geesh. I am just about to blow a gasket...when at work this nice old gentle man goes on and on about how Ace Hardware might have more business if I worked there, or if they had somebody with my charisma testing pressure gauges for them...How am I supposed to go chew out a helpless sales associate and a measly little cell phone company after receiving such a complement? Well, I was determined to do it anyways.
WRONG, again!
I just about cried...pleading with the annoyed customer service rep, who couldn't do anything for me anyways because of policy, to GIVE ME A BLASTED NEW PHONE and take $30 off my bill because I hadn't been able to call or text for two weeks.
Poor guy. He just sent me down the street to the corporate store. Okay. I can do this.
I end up with another annoyed, but nice gal who promptly ordered MY THIRD REFURBISHED CELL PHONE in TWO WEEKS. *sigh* What's the world coming to?
Today that phone came. I took it and the other dilapidated-non-functioning phone in to get all my info transferred, and then I find out that they CAN'T TRANSFER MY PICTURES? WHO ARE THESE PEOPLE? and yes, I feel like shouting. Maybe I should just put my caps-lock on. NO? fine. There IS a happy ending to this...
After three refurbished phones, they'll give you a new one. Yup! And you know what? Third time's a charm, because so far I haven't noticed any problems with the current phone. Yet. Maybe as soon as I go back to the original store and find out the latest phone wont take my pictures, just maybe, they'll get me a new one.
Beat the system. That's what I keep telling myself.
As we attended the temple tonight, I was sitting, thinking, and a thought came to mind. "In the grand scheme of things, does it really matter?" I tell myself, "no, it doesn't really matter, but now I can look back and chuckle at all I went through over a measly cell phone, that I've survived quite successfully without for 25 years. hmmmm...something to think about." Too bad it took getting to the temple to get me cooled off about that.
10 comments:
I'm so sorry that you went through all of that. It will make a great story someday and I can't help chuckling because I think we have all been through the "I got to have my cell phone" phase! Good luck!
Isn't is crazy how quickly we feel cut off from the world without our portable instant connections that never even existed a few years ago?! Here's hoping numero quatro works for you!
ah i'm so sorry!!! i'm glad that you FINALLY got one that works though!!
I hate dealing with cell phone companies...seems like they're always out to get you...or maybe I'm just paranoid:).Anyways, good luck with the new phone!
That is incredibly frustrating! A similar thing happened to me once and I made them credit my bill. If you can't use it, you shouldn't be paying for it! I hope this phone lasts you a long long time ;)
hooray that all is well now! cell phones are a pain in the rump anyway, but it seems that we can't live without them (at least I can't!!) - so gald you got them to reaplace your phone. this post was hilarious to read! love ya!
oh! that ordeal sounds horrible... I would have given up!!! i am not much of a "tech-y" gal myself... would love a good ol' rotary phone anytime... i am used to gettig my husbands handme down phones.... but i got an ...IPHONE for my birthday and i have to tell you... its been life altering.... its like having a laptop in your purse. I do not have to be on the cpmputer at home at all which frees my time with my family...
i blog on the go...check emails and run my life by it and it gets turned off when i am home...
technology blows me away and confuses me at the same time terribly! LOL!
so good to meet you! thanks for coming to my site too!! :)
Honestly . . . what has this world come to? There is absolutely no customer service anymore. I'm truly deeply sorry for your loss:) Hopefully, this new phone will actually function they way it says it will on the box!!!
Deanna I know your pain. I have gone through two phones in two months, and the third one we sent off to a cell phone repair place in pocatello, not quite as bad as Three in two weeks though. The most frustrating thing in my case is all of my trobles were brought on by myself. The first time I went running with my phone in my bra, and it got all sweaty. The next time I lost my phone at Tautphus park. Some nice man found it the next day after the sprinklers ran all night. And the last time I gave Riley a bottle of water and he promptly spilt it all over. After all the trobles I too have realized that my cell phone is not really that important and it does not really matter in an eternal perspective.
I hear you on the razr! I went through 4 of them myself. I too had water damage (months of texting in the shower thinking it was staying dry), a cracked screen from dropping it ON THE GRASS (after dropping it several times in parking lots and hard floors), and then my 3rd phone kept losing connection for hours at a time where I couldn't make or receive calls. Well, as much as I loved the razr, my husband said no more. He sold cell phones at the Costco kiosk for Verizon, T-Mobile, and AT&T and the razr is the most frequently returned phone that has the most glitches and things wrong with it. LG phones are what they get the least returns on so that's how I chose my current one. No problems yet! Good luck with numero quatro
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